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Terms

Terms

1 - POLICIES

  • At the time of booking you will be given a reference number which you should quote in any subsequent correspondence.
  • The total cost of your visit must be paid when making a booking
  • No booking charges
  • The option period, normally 8 days, may not apply in the case of late payment

 

2 - METHODS OF PAYMENT

For your convenience you can pay by:

  • Credit transfer: CA 44440 Riallé
  • Bank Card: Eurocard, Mastercard, Visa
  • Cheque made out to ‘Brin de Chevrette’ (French bank accounts only)
  • Staff Holiday discount vouchers (ANCV in France only)
  • Cash (Euros)

Sorry, we do not accept Travellers Cheques

Please quote your reference number with your payment.

 

3 - PRICE LIST

The prices displayed on our website or in our brochure may fluctuate depending on market conditions and Regulatory law.

Other options are available with an additional supplement

These prices are inclusive of taxes.

These prices include:

  • The rental of tree houses from the time of arrival until the time of departure
  • The provision of quilts, pillows, sheets and pillowcases
  • The use of a standard WC. And bathroom in reception.
  • Open access to the farm on condition that plant and animal life are respected.

 

4 - DURING YOUR STAY

Reception is arranged between 4 and 5:30 pm

Any late arrival will incur a payment of 10€ for every hour

The tree houses must be vacated by 11 :00 am

You are asked to leave your accommodation as clean as possible and to return the supplies provided at reception where you will complete the formalities.

Breakfast is inclusive in the price and will be delivered and left for you beneath your tree house.

Each tree house has heating supplied

Each tree house is equipped with a fire extinguisher and smoke detector.

The tree houses are fitted out with earth closets.

Bathroom and shower are available at Reception. Please supply your own towels.

You should abide by the rules listed in the tree houses.

 

5- ACCESS TO TREE HOUSES

The tree houses are situated in fields and they are reached by stairs that meet safety regulations.

No special equipment is necessary, however please have dry shoes for indoor wear and suitable footwear for outside (high heels not recommended)

Rainwear (anorak) could be needed, remember to bring a rucksack for your personal belongings.

 

6- OCCUPANCY AND AGE LIMITATIONS

The number of people stated for each dwelling in our price lists is the maximum number allowed.

In no circumstances can the following be exceeded:

  • Marie’s tree house: 2 people – children from 10 upwards
  • Mathilde’s tree house: 2 people – children from 12 upwards
  • Anna’s tree house: 5 people – children from 6 upwards

 

7- CHANGES TO OR CANCELLATION OF YOUR BOOKING PRIOR TO ARRIVAL

Before your arrival and at your request

All changes to dates, tree house, length of stay, number of people, must be validated by ‘Brin de Chevrette.’

In the event of cancellation of a booking more than 30 days before the due arrival date, 30% of the total cost will be withheld.

In the event of cancellation between 30 and 8 days prior to arrival date, 60 % of the total cost will be withheld.

In the event of cancellation up to 7 days prior to the arrival date, in part or in total, whatsoever the circumstances, the total cost is due to or will remain the property of ‘Brin de Chevrette.’

 

8- ALTERATIONS OR CANCELLATION ON THE PART OF BRIN DE CHEVRETTE

In the event of circumstances beyond our control, such as climatic conditions (storms etc.) we reserve the right to make changes to or to cancel your booking.

In such situations and in accordance with availability of alternative accommodation, we would offer other lodgings on the same day or postpone until a later date.

If however, this arrangement is not to your convenience, the totality of the payment will be refunded, with no further claim to compensation.

 

9 - ONLINE CANCELLATION

  • On your part (fear of heights, vertigo etc) No reimbursement will be made
  • On the part of ‘Brin de Cheverette’ Due to unclement weather we reserve the right to rehouse you in one of the other lodgings at no extra cost.

If this arrangement is not to your liking, we offer to postpone your visit for a period of up to 12 months.

No reimbursement will be made.

 

10 - CANCELLATION INSURANCE

Check with your insurer

 

11 - DAMAGES AND SECURITY DEPOSIT

At the time of your arrival a security deposit of 50€ per tree house will be requested to cover costs in the event of any damages to equipment or failure to leave the premises in good order.

This is to be paid by cheque and will be refunded on your departure.

In the event of any damages to the premises, loss or damage to items of furniture either in the lodgings or in the reception area, the person at fault takes full liability, or by default, the person who paid the deposit.

 

12 - CHILDREN

The age of a child is calculated according to the date of birthday and the date of the visit

An official document proving the age of a child can be requested at the start of your visit 

See article 6, ages in accordance with the tree houses

 

13 - EXCEPTIONAL CIRCUMSTANCES

Unfortunately, access to the tree houses is forbidden to pregnant women, people who may suffer from vertigo, sleepwalking or who have a heart condition or problems relating to eyesight.

Access to the cabins is forbidden to anyone in a state of intoxication.

It is obligatory to be in possession of a fully charged mobile phone in the tree houses.

 

14 - ANIMALS

No domestic animals permitted on the premises.

 

15 - VALUABLES

It is not advisable to leave valuable objects in the tree houses

 

16 - GIFT VOUCHERS

Gift vouchers are valid for one year after their starting date

 

17 - CLAIMS

All claims concerning visits should be referred by registered letter with acknowledgement of receipt within the 30 days subsequent to your visit and addressed to:

BRIN DE CHEVRETTE - Les hautes chapelettes - 44540 BONNOEUVRE

 

18 - HOUSE RULES

In each house there is a copy of the house rules which you should abide by. A copy can be sent on request by express post prior to your visit.

 

19 - LAWSUITS

In the event of lawsuits only the jurisdiction of the court at NANTES is acknowledged.